Product Implementation Officer

A Professional Service Consultant will integrate our Professional services team whose main role is to provide services to our clients, to empower their business for success.


  • Bachelor’s degree in Engineering, Computer Science., MIS,  or equivalent
  • Ability to travel up on a regular basis – up to 60% - to be at the client’s site for implementations
  • 3+ years of work experience
  • Previous consulting experience with a consulting/software company
  • Strong record of academic achievement
  • Prior exposure to health insurance industry is a plus
  • Excellent verbal and written communication skills.
  • Technical writing skills.
  • Excellent time management and organizational skills
Director of Development

Manage the relationship between development teams and upper management, estimate project budgets, schedule project timelines, arrange for resources and also help in solving technical problems as and when needed


· Bachelor’s or Master’s degree in Computer Science or related field

· Must have at least 10 years’ experience working through the design, development and delivering software products

· Strong leadership and problem-solving skills

· Strong understanding of the software development life cycle

· Willingness to dive into the software environment and technical issues

· Strong organizational skills with excellent attention to details

· Background in health insurance is a plus

· Well organized, excellent communication skills in English and Arabic, French is a plus

Senior Accountant

Under general supervision of the Accounting Manager, senior & standard accounting functions and practices such as journal entries and maintenance, cost analysis, reconciliation, posting, reporting and other related tasks required.


  • Associate degree in Accounting or Finance
  • Three to four years experience in Accounting
  • Proficiency in the use of Microsoft Office, excel, and any other accounting system
  • Ability to work independently and as part of a team
  • Ability to work under pressure and meet stringent deadlines
  • Ability to prioritize, and follow up on impeding matters
  • Fluent in English and Arabic, French is an asset
  • Understand how and when to escalate issues
  • Organized and well structured
  • Work Under Stress and maintain a professional attitude
Projects Management Office

The PMO Projects Officer will be part of the PMO team overseeing and enforcing the full project management life cycle for the development and implementation of strategic organization projects. The PMO Project Officer will be assisting PMO Project Managers and the PMOM in the evaluation of new initiatives by ensuring that the Project Management Methodology is followed by all projects stakeholders, all the artifacts of the Project Intake and Prioritization Process are completed including the project scope, project plan, resources allocation, project scoring matrix and, ROI . The PMO Project Officer will also prepare the Steering Committee Power Deck to include current projects dashboard with statuses, actual resources allocation vs budgeted, project costing and details of new projects proposed. The PMO Project Officer will assist the PMO Project Managers and PMOM in the follow up on all project related activities and will escalate accordingly.


  • Bachelor degree in Computer Science, Industrial Engineering or Business
  • PMP Certification is a plus
  • 3-6 years of experience in Project Management related activities
  • Prior exposure to health insurance industry is a plus
  • Strong organizational skills
  • Multitasking
  • Exceptional communication skills (written and verbal)
Claims Audit & FAW Manager

Manage and have overall performance accountability for the Corporate Claims Audit & FAW (Fraud, Abuse & Waste) department. Provide Audit, investigation and claims quality solutions to GlobeMed Operations. Responsible for setting-up and Operationalizing the Claims Audit & FAW processes and tools across all Operations.   


  • Bachelor’s Degree in Forensic Science, Criminal Justice, Healthcare, or a related field or equivalent experience preferred.
  • Leadership skills, assertive with self-confidence and strong personality
  • 10+ years of Experience in professional liability, legal implications, fraud, insurance contracts, Health Claims Management, medical processes and ICT tools
  • Substantial knowledge of health care fraud and abuse laws and regulations
  • Demonstrated understanding of common fraud schemes and the ability to review and evaluate assigned referrals and apply appropriate investigative strategies as needed.
  • Strong knowledge of standard industry coding guidelines such as CPT, HCPCS, ICD 10 and NCCI.
  • Ability to independently develop and present verbal and written investigative and management reports.
  • Demonstrated business acumen, including the ability to see the 'big picture' as well as the relationship of very detailed and specific business issues
Business Analyst

The Business Analyst main role is to conduct needs analysis & opportunity definition, provide alternative solutions.He/she also assists in determining the requirements of a project, document & communicate them clearly to make them available to all stakeholders. 



. University degree (BS)  in Computer Science or related field of study or Business  - Master degree is a plus

. Certified Business Analysis Professional  (CBAP)

. Modeling notation (UML, Structured, BPMN)

. Knowledge of software development lifecycle (SDLC)

. Ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets.

. Has a good understanding of the business environment

. Detail-oriented and committed to a high level of accuracy

. Ability to interact professionally with a diverse group, executives, managers, and subject matter experts

. Has excellent IT skills

. Must possess strong leadership skills and generate enthusiasm among team members

. Has strong interpersonal & people management skills

Development Manager

Responsible for all aspects of development and support for insourced and outsourced application software, including the development methodologies, technologies (language, databases, and support tools), development and testing environments, and management of the application development staff and projects workload.


· Bachelor's degree in Computer Science or related field

· 10 years of Application Development Experience required.

· Must have at least 7 years of experience working through the design, development, release cycle, and delivering software products

· Ability to communicate at different levels, using different communication tools.

· Fluent in English and Arabic, French is an asset.

· Self-motivated, organized and well structured.

· Work Under Stress and maintain a professional attitude.

· Ability to manage multiple priorities and deadlines in a dynamic, fast-paced environment.


The purpose of the Developer’s position is to use programming languages and source code to create software that meets the requirements.  


· Bachelor Degree in Computer Science  or related fields

· 1-2 years of development experience

· Ability to work Under Stress and maintain a professional attitude

· Fluent in English and Arabic, French is a plus

· Organized and well structured

Quality Assurance Coordinator

The Quality Assurance Coordinator is responsible for creating an end-to-end test plan; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and compatibility with other legacy and /or external systems.


· Bachelor’s degree in Computer Science or Business Computer.

· Minimum 2 years of experience in Quality Assurance, preferably in a healthcare related business

· Knowledge in Oracle/Web development is a must (SQL, PL/SQL)

· Customer-oriented and service-minded

· Capable of understanding and overcoming different cultural and language obstacles to provide solutions that satisfy corporate, regional, and local objectives.

IT Quality Assurance Manager

The role of the Quality Assurance Manager is to develop and establish quality assurance standards, measures and KPIs within the organization to achieve “best practice” quality systems. He/she is also responsible for compiling quality control reports, creating statistical process control metrics and recommending continuous improvement activities for the QA team.


· Bachelor’s degree in Computer Science or Business Computer

· Minimum 10 years of experience in Quality Assurance, preferably in a healthcare-related business

· Proven experience and ability to manage people, processes, and technology

· Management and leadership skills, such as the ability to build teams and manage operational and organizational elements

· Strategic thinker and strong analytical skills

· Excellent time management, planning, organization and prioritization skills

· Ability to think abstract and out of the box with troubleshooting skills

IT Director

Maintains information technology strategies by managing staff; researching and implementing technological strategic solutions.


 · Bachelor Degree in engineering or computer science or equivalent

. MBA or EMBA is plus

· 10 years of experience in IT management field

. Analytical and problem-solving skills

. Management and leadership skills

. Decision-making skills

Negotiations skills

. Interpersonal and communication skills

Information Governance Manager

Accountable for the creation, implementation, and oversight of strategies and programs designed to reduce and mitigate information security risk across GlobeMed to a level tolerable to the organization. The role will establish and lead an enterprise-wide information security and assurance function, ensuring that confidentiality, integrity, and availability requirements of information systems and assets are identified and managed appropriately.


· Bachelor Degree in communication engineering, computer science or Information systems

· 8 to 9 years of experience in security related field

· CISSP/CISM security certification

· Ability to handle security incidents

· Knowledge and expertise of security standards, concepts, principles, and processes

· Hands-on experience of Security Vulnerability tools 

Legal Officer

Provide all required and necessary legal support, advice and coordination in all legal matters to the relevant department and companies within GlobeMed Group to ensure that legal risks have been identified, interests and rights have been protected and appropriate courses of action have been taken.



· Bachelor Degree in Law, an advanced university degree is a plus.

· Relevant experience in the healthcare and insurance sector is a plus.

· Ability to prioritize and follow up on impending matters.

· Ability to communicate at different levels, using different communication tools.

· Fluent in English and Arabic, French is an asset

· Understand how and when to escalate issues.

· Organized and well structured.

· Work Under Stress and maintain a professional attitude.

· Computer literate with good MS Office skills

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Maintain our leadership as a pacesetter and a benchmark reference in the management of healthcare benefits.


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